Cold Communications Marketing Agency, LLC ("CCMA LLC," "Company," "we," "us," or "our") operates under the brand name MODE ENGINE™ and provides done-for-you high-ticket client acquisition services to B2B coaches and consultants. This Privacy Policy governs the collection, use, storage, and disclosure of personal information collected through our website(s), landing pages, funnels, lead magnets, assessment tools, booking systems, and payment processing pages (collectively, the "Services").

Our registered business address is in the State of Alabama, United States.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our Services.

For questions about this Privacy Policy, contact us at:

1. Information We Collect

We collect the following categories of personal information:

A. Information You Provide Directly

When you opt in for a lead magnet, complete our ICP Qualification Scorecard™, book a Blueprint Strategy Call, or submit a payment, you may provide:

• First and last name
• Email address
• Phone number
• Business name and role
• Payment and billing information (processed securely by third-party payment processors — see Section 4)
• Responses to qualification questions and assessment tools
• Communications you send to us via email or contact forms

B. Information Collected Automatically

When you visit our websites or landing pages, we may automatically collect:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and exit links
• Device identifiers and cookie data
• Advertising interaction data (clicks, views, conversions)

C. Information from Third-Party Tools

We may receive information about you from third-party platforms including our payment processors, booking systems, email marketing platforms, and advertising networks as described in Section 4.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver the Services you have requested, including processing your Blueprint Strategy Call booking and payment
• To communicate with you about your booking, session preparation, and program enrollment
• To send marketing and promotional communications (you may opt out at any time — see Section 7)
• To qualify and assess fit for The High-Ticket Acquisition Engine™ program through our ICP Qualification Scorecard™
• To process and fulfill payments for the $299 Blueprint Strategy Call and $10,000 program investment
• To send automated follow-up sequences through our CRM and marketing automation platforms
• To run and optimize paid advertising campaigns on platforms including Meta (Facebook/Instagram) and Google
• To improve our website, landing pages, funnels, and Services
• To comply with legal obligations and protect our legal rights
• To detect, prevent, and address fraud, security incidents, or technical issues

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Contract performance: to fulfill our obligations when you purchase our Services
• Legitimate interests: to operate and improve our business, prevent fraud, and communicate with prospective clients
• Consent: for marketing communications and certain cookie-based tracking (you may withdraw consent at any time)
• Legal obligation: to comply with applicable laws and regulations

4. Third-Party Service Providers

We share your personal information with the following categories of third-party service providers who assist us in operating our business. These providers are contractually obligated to use your information only for the purpose of providing services to us and may not use it for their own purposes.

Payment Processing

• Stripe, Inc. — credit and debit card payment processing. Stripe's Privacy Policy: stripe.com/privacy
• PayPal Holdings, Inc. — payment processing. PayPal's Privacy Policy: paypal.com/us/legalhub/privacy-full

We do not store your full payment card information on our servers. All payment data is handled directly by our payment processors using industry-standard encryption.

Booking and Calendar

• Google LLC (Google Calendar / Google Meet) — Blueprint Strategy Call booking and video conferencing. Google's Privacy Policy: policies.google.com/privacy
• Calendly, LLC — High-Ticket Acquisition Engine™ program kickoff call scheduling. Calendly's Privacy Policy: calendly.com/privacy

CRM and Marketing Automation

• GoHighLevel (GHL) — customer relationship management, automated follow-up sequences, funnel management, and email marketing communications. GHL's Privacy Policy: gohighlevel.com/privacy-policy

Advertising and Analytics

• Meta Platforms, Inc. (Facebook/Instagram) — paid advertising and conversion tracking via the Meta Pixel. Meta's Privacy Policy: facebook.com/privacy/policy
• Google LLC (Google Ads / Google Analytics) — paid advertising, conversion tracking, and website analytics. Google's Privacy Policy: policies.google.com/privacy

Website and Funnel Infrastructure

• GoHighLevel (GHL) — website hosting and landing page delivery

We do not sell your personal information to third parties. We do not share your personal information with third parties for their own independent marketing purposes.

5. Cookies and Tracking Technologies

We and our third-party service providers use cookies, pixels, tags, and similar tracking technologies to operate our Services, measure performance, and serve relevant advertising.

Types of tracking technologies we use:

• Session cookies: necessary for the operation of our pages and booking flows
• Analytics cookies: to understand how visitors interact with our pages (Google Analytics)
• Advertising pixels: to measure ad performance and build retargeting audiences (Meta Pixel, Google Ads conversion tracking)
• CRM tracking: GoHighLevel tracking for funnel automation and lead attribution

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services. You may also opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Active client and prospect records: retained for the duration of the client relationship plus 7 years for tax and legal compliance purposes
• Payment records: retained as required by applicable tax law and our payment processors' requirements
• Marketing communications opt-ins: retained until you opt out or request deletion
• Session booking records: retained for 3 years following the session date

To request deletion of your personal information, contact us at [email protected]. We will respond within 30 days. Note that we may be required to retain certain information for legal or regulatory compliance purposes even after a deletion request.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate or incomplete information
• Deletion: request that we delete your personal information, subject to legal retention obligations
• Opt-out of marketing: unsubscribe from marketing emails by clicking the unsubscribe link in any email, or by emailing [email protected]
• Restrict processing: request that we limit how we use your information in certain circumstances
• Data portability: request a machine-readable copy of the information you have provided to us

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

8. Security of Your Information

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include SSL/TLS encryption on all data transmission, secure payment processing through PCI-DSS compliant processors (Stripe and PayPal), and restricted access to personal information on a need-to-know basis.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

9. Children's Privacy

Our Services are intended exclusively for business professionals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information promptly. If you believe we have collected information from a minor, please contact us immediately at [email protected].

10. Third-Party Links

Our Services may contain links to third-party websites, platforms, or resources. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply our endorsement of the third party or their practices.

11. SMS and Text Message Communications

If you provide your phone number and consent to receive text messages from us, we may send you non-marketing transactional messages related to your booking, session reminders, and program communications, as well as marketing and promotional messages if you separately consent.

Message frequency varies. Message and data rates may apply. Text HELP for assistance. Reply STOP at any time to opt out of text messages. Opting out of text messages does not affect your enrollment in any purchased program.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify you by email or by a prominent notice on our website. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Alabama.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to all privacy-related inquiries within 30 days of receipt.